One Right Way: How We’re Documenting ALL Our Core Processes
Wednesday 19 April 2023 / 16:00 GMT / 11:00 ET / 8:00 PST
• Do you have one way do to things?
• Is your team aligned on your agency’s key processes?
• If the answer is: “Not yet”, don’t miss this live case study
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James Doughty is documenting Matter of Form’s core processes. Hear what he’s learned in this live, 60 minute agency case study.
James has spent the last year leading a project to codify luxury agency Matter of Form’s service offering and project delivery processes. He’s now expanding that to document all the businesses’s core processes – from sales right through to recruitment.
It has been quite the journey!
“We were inventing everything we did from scratch. Every time we had a new pitch, we were reinventing the service line – we’d offer new things. Not having standardised way of doing things was eating away the business.”
Join us and find out how to approach a key project like this.
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We’ve partnered with Scoro, the end-to-end agency management platform for this online series.
Growing agencies use Scoro to boost their profitability by streamlining the way they work – from quoting and sales, right through to projects and billing – all in one easy to use platform.
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