Running order – Group A
Here is the current running order for Clockwork – happening 11th June 2024. Line-up subject to change.
🚨 FYI 🚨
To ensure everyone has a fair chance of attending the breakout sessions they would like, we will be splitting our delegates (YOU) into two groups:
A and B.
This is the running order for GROUP A.
Opening Act
⏰ 9.30am
Welcome to the event! Hear what’s coming up, and who’s in the room.
📍 Theatre
⏰ 9.45am
When our agencies grow, we may also outgrow the tools that were good enough in the past. Scoro‘s Harv Nagra will show us how consolidating your tech stack can bring ease and harmony to your agency’s operations.
📍 Theatre
⏰ 10am
Could you be getting in the way of your own success? Agency ops veteran Manish Kapur explains how agency leaders can prevent themselves from scaling by not looking carefully their agency’s operations – and shows us how to get back on track when it all derails.
📍 Theatre
Breakout sessions
You have the choice between THREE breakout sessions:
⏰ 11am – 12pm
How We Simplified Performance Management Into a Framework
Sian Eddy will delve into how Modern’s new performance management framework has changed things for the better and set their team and business along the right path – could it work for you as well? Read more
Who is this for? Leaders with unmotivated teams, anyone looking to increase performance (and enthusiasm) within their agency
📍 Chaucer
⏰ 11am – 12pm
How to Balance Process and Creativity
Rob Sayles will dive deep into how you can create operational processes and workflows for your team without causing detriment to their creativity. If you’ve been straddling this problem, come along to hear what Rob has to say. Read more
Who is this for? Leaders with teams that are resistant to processes, data-driven operations folk, and creative founders
📍 Bronte
⏰ 11am – 12pm
How to Get Your Team On Board with Change
Nine van Strydonck will be delving into how she’s managed to get her team on board with changes at NOVOS, as well as explaining some of the processes she’s put in place to help. Read more
Who is this for? Agencies who are facing friction from their team when adapting to industry changes, anyone looking to implement changes in their agency
📍 Elliot
12pm – Lunch!
We’re giving you 45 minutes for this, so you can properly get to know the others.
Agency Operations Surgery
Head into the Theatre!
⏰ 12.45pm – 1.45pm
Agency Operations Surgery – with Freia Muehlenbein
During the event, we’ll have FIVE operations consultants on hand to help you solve your agency’s people and process problems in our ‘Ops Surgery’. To submit your agency to be spotlighted beforehand fill in this form.
Who is this for? Agencies who are stuck or stagnant – whether you have an idea of what’s causing the problem or not, get involved!
[This session will finish earlier than the breakouts to allow the group more time to grab refreshments before the full audience returns.]
📍 Theatre
Breakout sessions
You have the choice between THREE breakout sessions:
⏰ 1.55pm – 2.55pm
Why You’re Failing to Motivate Your Team – and How To Fix It
Claire Quansah will be taking us through some of the mistakes she’s seen agencies make when it comes to staff motivation – and will explore the things you can do to set your employees up for success. Read more
Who is this for? Line Managers, senior leaders, ‘people’ people, and anyone struggling with team motivation
📍 Chaucer
⏰ 1.55pm – 2.55pm
How We’re Using AI to Make Our Operations More Efficient
Syamsul Rozney will take us through his journey of implementing AI tech to help increase productivity and operational efficiency – and how this has helped propel his agency’s growth beyond the industry average. If you’re struggling to get your team on board with this kind of change, Syam’s story is worth listening to. Read more
Who is this for? Agencies who are currently ‘getting their house in order’ or anyone interested in automated operations and AI-powered processes
📍 Bronte
⏰ 1.55pm – 2.55pm
How Should Your Agency Be Structured?
If you’re curious about how your agency should be structured in the future and the different ways in which others are doing it, this discussion with Liz, Cat and Eleanor could offer you the answers you’re looking for. Read more
Who is this for? Agencies unsure how to adapt to changes, businesses struggling to manage freelancers, anyone interested in Employee Ownership, leaders looking to develop their SLT
📍 Elliot
Agency Operations Surgery #2
For this hour, you can choose to network in the lobby – or head into another Agency Operations Surgery.
⏰ 2.55pm – 3.55pm
Agency Operations Surgery – with Tom Wilson and Rob Sayles
During the event, we’ll have FIVE operations consultants on hand to help you solve your agency’s people and process problems in our ‘Ops Surgery’. To submit your agency to be spotlighted beforehand fill in this form.
Who is this for? Agencies who are stuck or stagnant – whether you have an idea of what’s causing the problem or not, get involved!
[This session will finish earlier than the breakouts to allow the group more time to grab refreshments before the full audience returns.]
📍 Theatre
4pm – Coffee break!
We’re serving tea, coffee and pastries. We’re giving you 15 minutes for this.
Finale
⏰ 4.15 – 4.45pm
How Standardising Our Processes Reduced Team Overwhelm and Increased Productivity
Rise at Seven’s Ryan McNamara will take us through how standardising the agency’s processes has reduced team overwhelm AND increased productivity across the board. Read more
Who is this for? Agencies struggling with team overwhelm, leaders looking to increase productivity, and managers whose teams are stressed, when on paper, they shouldn’t be
📍 Theatre
⏰ 4.45pm – 5pm
Agency Operations Leaders – Top 50 Winners
With Ian Harris and Harv Nagra
The winners of the second Great Agencies Index will be announced by Agency Hackers Director, Ian Harris. This time we are focusing on Agency Operations Leaders and Ryan McNamara, Head of Operations at Rise at Seven will be judging all nominations and hand selecting the Top 50
📍 Theatre