
SO, WHAT’S IN STORE
IN April 2023?
HAMSTER WHEEL: “Get Out of the Way of Your Business”
⏰ 11am, Wednesday 5th April 2023
- An exit plan is nothing unusual for an agency leader…
- …but sometimes, stepping away from the business sooner than you planned can actually be the most rewarding thing you can do.
- Mark Alford will be sharing his story of doing just that, and the positive benefits it has had on his agency.


CLIENT SERVICES MASTERMIND: Should You Be Worried About Client Attrition?
⏰ 11am, Tuesday 11th April 2023
- Are you concerned about client churn? How can you keep client turnover at a minimum?
- We’ll be having an open discussion about this in our monthly client services mastermind.
- Come along to vent your frustrations in a room that understands – and maybe even pick up some answers as to how you can solve this problem.
HOT POTATO: Is Over-Servicing Actually a
Bad Thing?
⏰ 11am, Wednesday 12th April 2023
- Where do you stand on over-servicing?
- For some agencies, it’s something they actively try to avoid. For others, it’s an active choice to satisfy clients – and ensure repeat business.
- What say you? Come along and discuss with the rest of the Agency Hackers audience.


CEO SUMMIT: “How Can I Get More From My Team?”
⏰ 2pm, Wednesday 12th April 2023
- Are you struggling to get more from your team?
- Are you sensing a pushback? Has your team lost its momentum and drive?
- Whether you’re going through this right now, or have already solved the issue in your agency, come along and share your experiences.
HR & PEOPLE MASTERMIND: Supporting Neurodiversity in the Workplace
⏰ 2pm, Thursday 13th April 2023
- Neurodiversity has existed for a long time – but the conversation around how it impacts your working day is fairly new to the table.
- How can you be responsible for your team and their needs? And how can you support neurodivergent team members the best you can?
- We’re joined by a panel of people in the know: Sarah Brewster from Fresh Seed, plus Tom Lanaway and Rachel Perry from connective3.


M&A SURGERY: Are You Ready for An Exit?
⏰ 11am, Wednesday 19th April 2023
- There are several hoops to jump through when you’re going through the M&A process – and making sure your agency is ready for the process is half the job.
- But doing so not only helps get your agency in tip-top condition – it can also dramatically improve your multiple.
- In this month’s M&A Surgery, Simon Latarche shares exactly how you can make your business as ready for sale as possible – and be sure to bring your questions!
CFO SURGERY: How to Make Cash Flow Forecasting Easier for Your Agency
⏰ 2pm, Thursday 20th April 2023
- Cash flow is vital for growing your agency.
- But it’s hard to think of creative growth solutions without having a clear view of the numbers.
- In this month’s CFO Surgery, Colin Hewitt takes us on a whistle stop tour of how you can use Float‘s forecasting tool to help map out growth plans – and prioritise what investments you should be making next.


How Can Agencies Use AI to Their Advantage?
⏰ 2pm, Wednesday 26th April 2023
- AI is everywhere right now – and it’s only just getting started.
- How can agencies really harness AI’s power, and make the most of it?
- We’re joined by Chris Branch, who is making waves with AI, who’ll be telling us how to take the AI bull by its horns – and why it shouldn’t be feared.
How Do You Find Your Agency’s Future Leaders?
⏰ 11am, Thursday 27th April 2023
- “You want someone who’s going to push a lot of barriers and think strategically – not just think in the moment,” says Jackie Blaker, managing director at Maxx Design.
- In this session, we’ll hear from a panel of agency leaders who have found, or are trying to find, the future leader of their business.
- Come along to find out what characteristics you should be looking for in your future leaders – and hear new perspectives from people who have been there and done it.
