Meet other smart agencies
Stay inspired as part of a friendly community of independent agencies. For leaders and their teams.
Inspiration for your whole team
Keep everybody in your agency engaged. With Agency Hackers, your entire team get to collaborate with their counterparts at other friendly agencies.
Agency leadership
We run regular sessions to help agency founders, owners and leaders set a course and stick to it – topics include M&A, proposition development, leadership, culture and more.
Senior leadership
You also keep your senior leadership team engaged – with content and community to help busy teams succeed, stay sane and keep their energy levels high.
Rising stars
Much of our events and content helps your rising stars in your agency meet and collaborate with other people in different agencies. Keep them engaged and give them a chance to have their say.
Upcoming Virtual Events
Simon Rhind Tutt, co-founder of Relationship Audits, has spent the last two decades helping clients develop strategic commercial relationships, so he knows exactly what makes them tick.
He says that clients’ expectations of their agency partners are changing. Keeping them ‘satisfied’ just isn’t enough anymore.
In this session, Simon will be drawing on his 25 years of experience to share exactly how he thinks clients’ needs are changing and how you can keep them committed.
To get your clients on billboards or on TV, you assume it’d break the bank. But have you ever considered programmatic marketing?
“You no longer need half a million dollars to be on a television screen,” explains Tyler Barnet, client services director at Grapeseed Media. “In the past, to reach top publishers on connected TV, digital audio, and 98% of websites and apps, agencies would have to meet unaffordable minimum budget requirements and consolidate their budget into one share of voice.”
“However, now agencies can use programmatic marketing to reach their target audience without having to reach these minimum levels.”
Imagine being able to tell a client you can get them on bus shelters on busy London high streets, or featured during a Channel 4 ad break – without it wiping out your budget, controlling who sees it, or tracking results.
Tyler will be talking you through just what programmatic marketing is, and how it could leverage the work you do for current and future clients.
At this month’s HR & people mastermind, we’re talking about managing team conflict.
How do you deal with internal arguments? Do you have a process for it? What do you do when someone isn’t very good at taking criticism?
Make sure to join this month’s session to discuss all this and more, and help others in need of some advice.
In this month’s operations mastermind, we’re talking to Joe Daniels about productising your agency’s services.
How has it made client work more efficient? And how has it affected time spent on projects?
Come along and discuss with Joe and others who have been there and done that.
“EOS is fantastic for getting you in order, and you could really run it well for two, three, four years. But at some point, you need something more strategic to help you govern your decision making,” says Glen Duncan, Glen Duncan, operations director at 383 Project.
Over the last few years, 383 Project has evolved into three businesses, so leadership began looking towards a group structure. Naturally, this changed the internal dynamics of the agency, meaning the popular Entrepreneurial Operating System (EOS) just wasn’t as relevant as before.
In this session, Glen will be talking us through why he believes his agency has outgrown the Entrepreneurial Operating System, and how he plans to grow the business without it.
In this month’s CFO Surgery, we’re talking to Pam Phillips, founder and MD of accountancy firm de Jong Phillips, about the worst finance mistakes your agency can make.
She’ll be sharing some of the worst things she’s seen in her 20+ years of handling agency accounts – and the things you should try and avoid yourself.
Come along to hear Pam’s horror stories of horrendous agency finances, and get your questions answered by the expert.
In this month’s marketing and new biz mastermind, we’re talking about how to navigate the tender application process.
What does the tender process look like? What should always be included in your bid? And how do you win?
Come along to hear how to tackle this challenge from those who have been there and done it, and pose your questions to the group.
There are several hoops to jump through when you’re going through the M&A process – and making sure your agency is ready for investment is half the job.
While this may sound like a big mountain to climb, Milestone Advisory is currently developing a tool to make this easier for agencies to follow and deliver on – a bit like a B Corp application.
Making sure your agency is as investor ready as possible not only gets the agency into tip-top condition – but could also dramatically improve your multiple.
Come along to this month’s M&A Surgery and find out from Milestone’s Miles Welch and Simon Latarche exactly how you can make your business as ready for sale as possible – and be sure to bring your questions!
Michael Murphy has spent the good part of 40 years working in global communications, as both an agency leader himself and a non-executive advisor. He says that increasing your agency’s profitability is less about specific adjustments and more about a change in mindset.
“There’s a traditional lack of confidence in this sector, because creative people are not necessarily the most commercial-minded people,” he says. “So, it’s extremely important to understand the scope of what you’re giving and what you’re pricing. If you price too cheaply, clients will think you’re not very good at what you do.”
In this session, Michael will be drawing on his 35 years of agency experience to show you how to make your agency more profitable with just a few changes and a bit of planning.
Join us live to hear the results from the first global survey of agency process and operations – in partnership with Scoro.
You’ll meet other agency owners and Heads of Operations and understand how you can tackle over-servicing, improve knowledge management and stop reinventing the wheel.
In this month’s LinkedIn mastermind, we’re discussing how to avoid ‘cringey’ personal branding tactics.
How do you find the right personal branding for you? Could it save you more time and money in the long tun to outsource this? How do you avoid being cringey but still land an impact?
We’ll also be joined by social media guru Shoaib Ahmed, founder of personal branding agency Yello Hippo, who is geared up to answer all of your questions on how a partnership like this can work.
Come along to hear how other agency leaders are taking advantage of personal branding consultants and find out how to find the right one for you.
The thought of public speaking can be terrifying for even the most experienced agency leaders and presenters.
Becki Wilson, MD and creative director of The Loft, set up The Keynote Club with Max Hopkinson and Becca Lamb from Bind, to tackle this shared fear.
“Everybody is different, but public speaking is a confidence thing. It’s a muscle you can build,” she says. “The more you practice it, the more you can build it.”
“By practicing, you’re able to participate more and say yes to career-building opportunities,” says Becki.
Becki and Max will be sharing the things they’ve learned and the tips and tricks they now use when speaking to audiences. If you’re looking to improve, or perhaps take your first step, then this is the session for you.
Raising your prices is quite often necessary – but also quite scary. What if an existing client says no and goes elsewhere? What if it stops you from winning new biz?
Leadership coach Andy Brown says you need to be more confident when charging extra for your services.
“Typically, you’ll go into a conversation wondering, ‘What do we think they’ll pay?’. Actually, you should be asking yourself what you feel the right price is for the value you’re offering.”
“It’s like selling a house. You can put any price on your house you like, but the market will decide how valuable the house actually is. With your work, the clients are the ones who decide what its value is.”
If you’re worried about raising prices and how clients will respond, Andy will be guiding you through how to do this confidently and effectively.
“If 2022 was about building the boat, then 2023 is about making it go faster.”
How has the first quarter of this year kicked off? Have you been able to shake off the shackles of last year? Or are the ghosts of 2022 still roaming?
Come along and share how the last couple of months have been for you – and if you’ve noticed the tides turning.
When you start an agency, you’re the face of the company: the leader, the CFO, and the client services director all in one. But as you grow, and the team gets bigger, how far do you step back?
We’re chatting about this in our CEO Summit, where agency leaders and founders can get together privately to ask questions and share experiences.
This session also won’t be uploaded to the members’ area – so you can be as candid as you like.
Live Events
Inspiring live events for ambitious agencies
- Jump back in! Reconnect with the Agency Hackers community at our famous in-person events.
- Share stories and get inspired by rubbing shoulders with other mature, friendly agency leaders.
Our Members Include
