Join our monthly mastermind for client services folk.
Each month, the client services reps and account managers of our Agency Hackers audience come together to discuss what’s going on in their world.
This month, we’re talking about Onboarding.
- How can you ensure a smooth and positive onboarding experience?
- Is your onboarding process in the same language as your sales process?
- How do you make sure the client gets it?
- What information do you store? What do you use to store it?
- What approach do you take to ‘bumps in the road’?
Come along to discuss all this and more – and get advice from others in your position. If you’re clued up on this already, please lend your expertise!