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Leadership isnât just about strategy and decision-making – itâs about carrying everything. The business, the team, the highs, the lows. But when burnout strikes? Itâs rarely spoken about.
Itâs easy to recognise burnout in employees, but what about those at the top? Founders, leaders, and SLTs are expected to push through exhaustion, keep the business moving, and always have the answers – and often without anyone checking in on them.
For many leaders, burnout isnât sudden. Instead, it creeps up on you.
âIt feels like youâre on a hamster wheel,â says one former head of operations. âYouâre grafting and grafting, but the uplift for the work is so marginal. And sometimes, itâs easy to cover up how youâre really feeling.â
âReally, I was utterly frazzled. Iâd done an MBA alongside work, plus other commitments. My psyche for work was really unhealthy. I was trying to do everything, please everyone, and do everything at once. Eventually, I had to stop.â
âIâve always been a âburn the candle at both endsâ person, and usually I love it,â says one agency leader. âBut last year, I was starting to collapse. I started to realise, I canât keep this up.â
But experiencing burnout at the top of the tree isnât just personal – it affects the entire agency.
âIf youâre burned out, decisions take longer, the agency stops being proactive, and the energy completely changes. It affects your vision. If youâre that emotionally and physically exhausted, you donât have the headspace to think ahead, and it slows everything down. And it trickles down to your team, too.â
The pressure to keep going never stops – after all, the agency business isnât going to stop just for you.
But some seem to think because youâre higher up, these things shouldnât affect you like they do others.
âThereâs this cultural, very British âstiff upper lipâ attitude of, if youâre high up, and paid well, you should just deal with it. But thatâs not how it works,â says another agency founder.
This session isnât about fixing burnout – but it is about talking about it. A space to chat candidly and privately with others whoâve experienced it firsthand, or are starting to notice the signs creeping in.
Weâll discuss the emotional toll of burnout on those in leadership positions, why itâs rarely spoken about, and how it can affect the entire business.
If youâve ever felt exhausted, overwhelmed, or like youâre running on autopilot, this is your space to connect, vent, and speak to others who get it.