How Can the Right System Help You Scale Without Losing Control?

“When you can’t see what’s really happening in your business anymore, that’s when things start to go pear-shaped,” says Julian Reiter, founder of Positive Group.

As his agency grew, Julian realised his intuition alone wasn’t enough. Projects were slipping, profitability was fuzzy, and he’d lost the clear line of sight he once had.

“Without the right system, you’re running blind,” he says. “You start relying on people who don’t necessarily understand what drives the business – and that’s when it all unravels.”

In this session, Julian will be joined by Jason Neale from Agency Works, to talk about how to scale without losing control – and the role a proper agency management system, like Synergist, played in helping him do it.

They’ll be tackling:

• Why systems matter long before you think you need them. What happens when a founder finally admits, “I can’t keep doing this.”
• The human side of scaling. How leadership, communication and visibility unlock growth – and why systems are really about people, not software.
• Why implementation is critical for success. How Julian’s first implementation “totally cocked things up” – and the lessons that made it work the second time.
• How to build data-driven confidence. This session is about creating visibility, discipline and confidence in your agency — so you can lead with facts, not feelings.

If you’re an ambitious agency leader looking to scale or sell, this one’s for you.