Thurs 20th Nov 2025 11:00am UK time

📣 Please note, these events are for Agency Hackers’ members only.

If your agency isn’t a member yet, get in touch with Anne.

Agency Hackers British Library

“Whenever I post about ghosting on LinkedIn, it blows up — because it really pisses people off,” says Ali Newton-Temperley, founder of Agency Growth Pad.

Ali’s seen it happen in every kind of agency. A client goes cold after a great first meeting, and you’re left wondering if it was the proposal, the budget
 or them. 

But often, the problem starts much earlier.

In her last agency, Ali was lucky – hundreds of leads a month meant she could test ideas at speed. One experiment stuck: a discovery-call bingo card that became the team’s secret weapon.

It wasn’t a script, but a checklist of the right details to capture, the time-sensitive hooks to tie follow-ups to, and the personal cues that make clients feel heard.

If you scored a full house, you won a prize. But more importantly, you’d nailed a conversation that kept the prospect engaged.

The results? Fewer ghosting incidents, less wasted time on doomed proposals, higher conversion rates – and even lower churn once clients came onboard.

“Ghosting isn’t inevitable,” Ali says. “You just need something to tie your follow-up to, and a way to get prospects past the ‘I don’t know if I’m ready’ stage.”

In this session, Ali will share exactly how to run calls that make clients stick, and why a bit of fun can make all the difference.