One Right Way: How We’re Documenting ALL Our Core Processes
Wednesday 19 April 2023 / 16:00 GMT / 11:00 ET / 8:00 PST
• Do you have one way do to things?
• Is your team aligned on your agency’s key processes?
• If the answer is: “Not yet”, don’t miss this live case study
James Doughty is documenting Matter of Form’s core processes. Hear what he’s learned in this live, 60 minute agency case study.
James has spent the last year leading a project to codify luxury agency Matter of Form’s service offering and project delivery processes. He’s now expanding that to document all the businesses’s core processes – from sales right through to recruitment.
It has been quite the journey!
“We were inventing everything we did from scratch. Every time we had a new pitch, we were reinventing the service line – we’d offer new things. Not having standardised way of doing things was eating away the business.”
Join us and find out how to approach a key project like this.
We’ve partnered with Scoro, the end-to-end agency management platform for this online series.
Growing agencies use Scoro to boost their profitability by streamlining the way they work – from quoting and sales, right through to projects and billing – all in one easy to use platform.